FAQs

What Should I Expect During My First Physical Therapy Visit?

On your first visit, our licensed physical therapist will do an evaluation. This is a thorough assessment of overall posture, range of motion, strength, flexibility, and mobility. After the evaluation, your therapist will discuss their findings with you and then develop a rehabilitation program to help attain the goals you set together to get back to optimal function. This program will include how your therapist will facilitate improvement (manual therapy, exercises, and modalities if necessary) as well as what you can do on your own.

What Should I Bring to my First Physical Therapy Visit?

You should bring a prescription for physical therapy from your doctor if you have one, X-rays, the MRI or CT scan report if you have it, and your insurance card. Please arrive 10-15 minutes before your appointment time to complete the necessary paperwork, or download the required New Patient Admissions Forms and bring these completed forms to your initial visit.

What Should I Wear to Physical Therapy?

You should wear comfortable clothing and shoes. If we are treating an extremity, we will need to expose the area. For neck and back injuries, we will also need to expose the area for evaluation and treatment procedures. We do provide gowns and private changing areas.

Do I Need a Referral From a Physician?

Recently a new law (AB1000) has passed in California that allows direct access to physical therapy services by a licensed Physical Therapist. This means that you can access physical therapy care without a referral or prior diagnosis. If you would like your insurance to pay for physical therapy services, it is important to contact your insurance company to determine if a referral is necessary for benefits to be paid out. If insurance is not available and you plan to pay cash, you will not need a referral. Please contact us if you have any further questions.

Do You Accept My Insurance?

We are a preferred provider with most major insurance carriers as well as Medicare, Tricare and Workers’ Compensation. If you would like to determine if we accept your specific insurance for physical therapy, please contact us and we can gladly assist in verifying your therapy benefits and treatment authorization.

What Are My Payment Options?

In most cases, we will bill your insurance company for your treatments. If a deductible, co-pay, or co-insurance are part of your plan, payment is expected at the time of service. We also have affordable cash pay programs. Additionally, we accept cash, check, Visa, and MasterCard. If you have any additional questions or would like to schedule as a new patient, please contact us today